Customer Service

Order Problems?

Please contact us at 800-334-1429 x4514. We will be happy to help you complete your order. Our office hours are 8:30 a.m. to 4:30 p.m. EST Monday through Friday.


U.S. Customers

When you order from Frank R. Walker Co., you will receive shipment promptly via United Parcel Service®. Next Day and Second Day service are available.


Non-U.S. Customers

We ship all international orders via UPS.  Please allow 6-8 days for delivery.

How to Order

Use our convenient shopping cart and secure server to order online, or you may order offline through our toll free phone number, 800-458-3737 (in the U.S.) or our international number 630-971-8989 (outside the U.S.). Our office hours are 9 a.m. to 5 p.m. CST Monday through Friday.

We accept Visa®, MasterCard®, Discover® and American Express®.


Returns

Merchandise returns are accepted within 15 days of receipt of items. To receive an exchange or refund, it is necessary to call and request a Return Authorization.


How to Contact Us

Telephone Orders (U.S. only)   1-800-458-3737
Fax Orders                              630-971-0586
International Telephone Orders  630-971-8989
Orders also may be placed via our contact form or via postal mail.

Frank R. Walker Co.
700 Springer Drive
Lombard, IL 60148
USA
 

Links


Click here to view links to our partners.